THE LUIS NARANJO DENTAL CLINIC began its journey in Santa Cruz de Tenerife at the end of 1989. Its founder, Dr. Luis Naranjo González-Coviella graduated in Medicine and Surgery from the University of La Laguna and later became a Doctor of Dentistry from the Ibeoamerican University.
Dr. Naranjo has extensive experience of more than 29 years in the field of oral surgery, implantology and bone regeneration, being one of the pioneers in maxillary sinus lift techniques and alveolar remodeling in cases of severe atrophy.
We have drawn up a line of work based on quality and on the requirement, not only of our professional team but also of our technological machinery. Our staff has been carefully selected to deal with all the cases that arise with maximum guarantees, being at present, the clinic, a benchmark in the treatment of complex cases. The clinical team is made up of dentists, orthodontists, hygienists, dental assistants, receptionists and clinic administrators.
Our primary objective is the health and well-being of our patients. For us, it is extremely important that they are received in a reassuring atmosphere that inspires confidence. Therefore, we have paid special attention to the architecture and design of the clinic and to the spaciousness of the cabinets, which are flooded with natural light and equipped with the latest dental technology.
From THE LUIS NARANJO DENTAL CLINIC we make our aims and objectives a reality by committing ourselves to establishing an Integrated Management System according to the requirements of the UNE-EN-ISO 9001:2015 international standard, with the scope of: The provision of dental services (dental aesthetics and oral surgery, implantology, periodontics, restorative and general dentistry, endodontics, orthodontics and TMJ dysfunction) whose main VALUES are:
✓ Know and meet the expectations of our customers and other interested parties, giving them confidence in the quality of our services.
✓ Ensure that the services provided are reliable and meet the requirements established with clients, avoiding any non-conformity, complaint or claim. All this, through services capable of meeting and even exceeding expectations.
✓ Support the organization's strategy, taking into account the context in which it is located.
✓ Sensitize, motivate, inform and train Clinic staff to encourage their involvement in the objectives of the
organization, as well as an optimal work environment.
✓ Know and comply with all legal and regulatory requirements applicable to the activities and services that
performs THE LUIS NARANJO DENTAL CLINIC.
✓ Guarantee the continuous improvement of our Management System, providing the necessary resources for it.
The deployment of this Policy will be done through the continuous analysis of the risks of the organization and knowledge of the external and internal context in which it is located, of the interested parties, of the suitability of the strategic plan of the organization and of the consequent quality objectives, which ensure the effectiveness and efficiency of all our activities, applying process management and establishing a scorecard that facilitates the measurement of performance through results.
This Policy is periodically reviewed by the Luis Naranjo Dental Clinic, being the reference framework for defining the objectives of its management system, and is available to all who request it.
In Santa Cruz de Tenerife, on December 13, 2021.